Knowatik™


Knowatik™, our advanced Knowledge Management System manages knowledge in organizations for supporting creation, capture, storage and dissemination of information. It assists in driving the need for implementing KM in any organization’s Business Strategy to provide value adding technology solutions to its customers.

knowatik Management
Knowatik™ allows you to share information from your website or Intranet with an enterprise-grade knowledge base, reducing effort on customer support, improving staff productivity and eliminating time wasted searching for information across disparate systems.
knowatik Structure
nowatik™ Knowatik™, our advanced Knowledge Management System manages knowledge in organizations for supporting creation, capture, storage and dissemination of information. It assists in driving the need for implementing KM in any organization’s Business Strategy to provide value adding technology solutions to its customers.



Knowatik™ allows you to share information from your website or Intranet with an enterprise-grade knowledge base, reducing effort on customer support, improving staff productivity and eliminating time wasted searching for information across disparate systems.

Knowatik™ enables employees to have ready access to the organization's documented base of facts, sources of information, and solutions.

The knowledge environment supported by:

To foster a learning culture that will escalate and accelerate organization competencies and capabilities.

  • Strategic knowledge content
  • Dynamic processes
  • Integrated infrastructure
  • Collaborative network
knowatik Orgnization Structure

Document Centre

  • Extensive and easy to understand taxonomy & contents
  • Vertical & Horizontal view of folders and file
  • Advance Search Engine
  • Secure file viewing (Privileges Settings)
  • Document Workflow
  • Upload
  • Approval
  • My Document

Helpdesk

Models which can be applied:

  • Internal helpdesk team
  • Post a question by group
  • Reporting
  • Dashboard
  • Workflow

Community

  • Community of Practice
  • Net Meeting
  • Forum
  • Document Centre
  • News
  • Events

Business Tools

Business Tools comprises of custom made applications such as:

  • Excel Tools
  • Project Risk Database

Reduce cost and efforts on in-bound customer support.

The highly user-friendly interface makes it easy for customers to find answers to issues instead of taking the trouble to submit emails or calling your support department.

Share company documents and procedures.

Irrespective of your staff being in one physical or multiple locations, Knowatik makes it easy for them to share, search, rate and print company documents, procedures and more.

Eliminate staff training time.

By providing new staff members with a list of company-wide policies, procedures and how-to guides in the knowledge base enabling them to be up and running faster